Helping Friends and Family Stay Safe Online

Conceptual image of financial scam with US dollars on yellow paper and word 'scam' visible.

Cybersecurity isn’t just personal — it’s collective. One person clicking a malicious link, reusing a password, or falling for a scam can put entire households, workplaces, or communities at risk.

Helping your friends and family stay safe online doesn’t require deep technical skills. It just takes empathy, patience, and a few key conversations.

Why It Matters?

Children may not understand digital risks

Teenagers can be overconfident online

Seniors may be unfamiliar with scams and tech tricks

Less tech-savvy adults might not know about tools like password managers or 2FA

If you know a bit more about online safety, sharing that knowledge can make a huge difference.

Start With Simple, Friendly Advice

✅ Offer, Don’t Lecture

Avoid technical jargon or making people feel bad for past mistakes.

Instead of:

“You shouldn’t use the same password everywhere!”
Try:
“Want me to show you an app that helps create strong passwords?”

👂 Ask Questions, Then Guide

  • “Have you heard of 2FA?”
  • “Would you like help checking your privacy settings?”
  • “Want to test how strong your passwords are?”

🧠 Share Personal Stories

Real examples make advice relatable:

“I almost clicked a fake bank email once — it looked real until I noticed a typo.”

5 Key Topics to Talk About

🔒 1. Passwords and Password Managers

  • Explain the dangers of reusing passwords
  • Recommend easy tools like Bitwarden or 1Password

🔐 2. Two-Factor Authentication (2FA)

  • Help them enable 2FA on key accounts (email, social media, banking)
  • Show how it works with apps like Authy or Google Authenticator

📩 3. Spotting Phishing and Scams

  • Teach them to check email addresses, hover over links, and not rush
  • Use resources like the Google Phishing Quiz

📱 4. Privacy Settings on Apps and Social Media

  • Walk them through checking Facebook, Instagram, or WhatsApp privacy settings
  • Help them turn off location sharing and set profiles to private

🧼 5. Digital Cleanups

Suggest tools like Jumbo or Permission Slip

Encourage deleting unused apps, checking browser extensions, reviewing permissions

How to Help Specific Groups

👵 Seniors

  • Be patient, repeat steps slowly
  • Create checklists they can follow later
  • Focus on basics: email scams, phone calls, avoiding unknown links

👧 Children and Teens

  • Discuss why privacy matters (e.g. social media oversharing)
  • Use parental controls but explain why they exist
  • Encourage them to come to you if something feels wrong

👨‍👩‍👧‍👦 Non-Tech-Savvy Adults

  • Recommend trustworthy news and tech guides
  • Help them set up secure defaults
  • Walk through device settings together


Further Reading and Resources

Stay Safe Online – National Cybersecurity Alliance

Internet Matters – Digital Parenting Guides

UK Safer Internet Centre – Tips for All Ages

EFF – Surveillance Self-Defense

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